From: Mary B.
Sent: Friday, August 14, 2020 10:57 AM
To: Shelly Levine
Subject: Pete Botto
I wanted to send along a thank you for your staff that are always great!
Pete Botto helped me when Christina was at lunch (who is also always so great and professional as
well!), and he was so quick, helpful and pleasant in helping me with a declaration page I needed. You
have great folks working for you, which is why I always stay with Watts/Dawson. It’s the little things
that are so helpful!
Have a great day!
From: Gilbert A.
Date: September 25, 2019 at 2:31:47 PM EDT
Subject: Superior Customer Service
Hello Ms. Levine,
My wife and I wanted to bring to your attention the type of service we always receive when we meet with Christina Robertson. It usually appears that when we meet with
Christina she drops what she's presently doing to address our concerns/issues. She makes us feel comfortable and never rushed when she addresses our concerns/issues.
Christina is always full of information or suggestions, and has always addressed our concerns/issues in a courteous and professional manner, resolving our concerns/issues
in very short order.
While we are quick to complain about services or lack thereof, we should also be as quick to offer KUDOS when warranted. Christina in our opinion was an excellent hire on
your behalf. Ms. Levine should you have any questions about the above please feel free to contact us.
Gilbert & Claudia A.
Sent: Friday, October 11, 2019 12:32 PM
To: Shelly Levine
Mandy Kelly transferred my insurance to a new vehicle. It was fast, efficient and had me printing my
insurance cards in no time at all. I want to thank your office for there when we need you and your staff
for being professional. Thank you, Jeanette C W
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